How do I make a payment for a purchase?
We have multiple methods to make payments for your order, Credit Card & Debit Card, and cash on delivery, for international orders we accept international credit and debit cards.
Does HKTradeLux have a catalog?
No, as of now we don’t have a printed catalog.
Do you offer any discounts?
No, we do not offer any discounts.
Are there any hidden costs?
There are no hidden costs or additional shipping charges. The total price stated on the product page is the final price.
How long will it take to receive a refund?
The refunded amount will be directly credited to your bank account after we receive your jewelry back.
Will I get an order confirmation?
Yes, your order confirmation will be sent to the e-mail you provide while placing order.
How do you deliver products?
We do not deliver product(s). Customer must personally come and pick up his/her order.
What is your money back (refund) policy?
With our 30-day money back (refund) policy we will provide you with 60% refund.
What is the money back (refund) policy on international orders?
In case of international orders, we do not accept any returns or exchanges on the product(s).
Are there any additional charges on international shipping?
The shipping charges may vary from product to product, depending upon the respective country.
Do you support any international payment options?
Yes, we support International credit/debit cards.